Privacy Policy
HEC Kilimanjaro & Safaris Limited
Last updated: October 15, 2026
At HEC Kilimanjaro & Safaris Limited, we believe that trust is at the heart of every great journey. Whether you are exploring our website, asking questions, or planning your adventure in Tanzania, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us.
1. Who We Are
HEC Kilimanjaro & Safaris Limited is a locally owned tour operator based in Tanzania, specializing in Mount Kilimanjaro climbs, wildlife safaris, mountain trekking, and travel experiences throughout Tanzania.
For questions regarding this Privacy Policy or how we handle your personal information, please contact us:
HEC Kilimanjaro & Safaris Limited
Email: [email protected]
Website: www.heckilimanjarosafaris.co.tz
Location: Tanzania
2. Information We Collect
When you interact with our website or services, we may collect the following information:
- Personal details: Your name, email address, phone number, and country of residence.
- Travel information: Your preferred travel dates, number of travelers, destinations, and travel preferences.
- Booking information: Details necessary to arrange your trip, which may include passport information and other travel documentation.
- Health-related information: Where necessary for the safe planning of activities such as mountain trekking, we may request
The People Behind Your Journey
Local Knowledge
Every member of our team brings valuable local knowledge and a deep connection to Tanzania. Their insights help create experiences that go beyond the typical tourist route.
Experience You Can Trust
From mountain trails to wildlife safaris, our team has years of experience helping travelers explore Tanzania safely, comfortably, and with confidence.
Genuine Hospitality
Welcoming guests is more than a job, it's part of who we are. We take pride in making every traveler feel supported, cared for, and at home throughout their journey.
A Shared Passion
What unites our team is a genuine love for Tanzania and a desire to share its beauty, culture, and spirit with visitors from around the world.
The C in HEC
Cedric is not only part of the company’s name, he is part of its story.
As Emma’s son, he has been a strong source of motivation and inspiration throughout her journey. His strength has helped shape the path forward, even during difficult times.
Alongside this, Cedric is also a talented young artist, expressing creativity in a way that reflects both his personality and cultural roots. Here you can find some of his art work.
Giving Back
For Emma, tourism is not only about travel, it is about impact.
Through her work, she supports local communities and initiatives. One that became really special for Emma is the
Her vision is to create journeys that not only inspire travelers, but also contribute to something meaningful for the people who call this place home.
FREQUENTLY ASKED QUESTIONS
Is it safe to travel to Tanzania?
This is a very natural question — especially if it’s your first time traveling to Africa.
Tanzania is a well-established travel destination, and throughout your journey you will be supported by experienced guides and a trusted local team.
We focus on careful planning, local knowledge, and making sure you feel informed and comfortable every step of the way.
You will also always have a direct contact you can reach if you need anything during your journey.
Can I travel alone as a woman?
Absolutely. Many of our guests are solo female travelers.
You will be well taken care of from arrival to departure, and we make sure you always feel supported, safe, and comfortable throughout your journey.
Do I need to be very fit to climb Kilimanjaro?
You don’t need to be an athlete, but good preparation is important.
The climb is done at a steady pace, with experienced guides who support you along the way.
Many people with different fitness levels successfully reach the summit each year.
What happens after I send a message?
You will receive a personal reply where we talk about your ideas, timing, and what kind of experience you are looking for.
From there, we shape a journey that fits you — step by step.
Are the journeys fixed packages?
No — every journey is planned individually.
We adjust the experience based on your wishes, travel style, and timeframe.
How do I know I can trust you before booking?
That’s a very natural question.
Many of our guests start with a conversation, read reviews, and take their time before making a decision.
We are always happy to answer your questions so you can feel confident before moving forward.
Will you help with planning and logistics?
Yes — we help you with everything from arrival and transfers to the full journey plan.
You don’t need to figure everything out on your own.
Copyright 2026 . All rights reserved